Governance, Risk and Compliance (GRC) might sound like something reserved for large corporations, government departments or highly regulated industries. But the reality is, every business makes decisions about technology, security and risk every day, whether they realise it or not. From deciding who has access to sensitive information through to protecting customer data and responding […]
Winter in Western Australia often brings more than cold mornings. Storms, power outages, internet disruptions and flooding can all affect how your business operates. At the same time, cyber attacks don’t stop because the weather gets worse. Whether you’re running a medical practice, not-for-profit or small business, even a few hours of downtime can disrupt […]
Impact Announced as a Finalist in the Alcoa Peel Business Excellence Awards We’re thrilled to announce that Impact ICT is a finalist in the 2024 Alcoa Peel Business Excellence Awards in the Micro Business category! Run by the Peel Chamber of Commerce and Industry Inc. (Peel CCI), these awards celebrate the outstanding achievements of local […]
In today’s world, sustainability isn’t just a buzzword; it’s a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line. Sustainable technology habits are not only about reducing your carbon footprint. They’re also […]
In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth. But it can be confusing knowing which routes to take. Most small […]
Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also […]
The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Whether that’s a short-term or […]
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. […]
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales managers know where to direct their attention. Analytics also help drive more […]