- [email protected]
- Mon - Fri: 8.30 am - 4.30 pm
Reliable Managed Services
Small Business IT Support Perth
From one-off projects to ongoing fixed-fee IT Support, we offer the technology support that your small business needs.
Local
We are passionate about helping Perth businesses solve their IT & cybersecurity problems.
Responsive
We aim to provide a solution on your first call because we know how frustrating downtime is.
Customer First Solutions
You can rely on our team to prioritise your IT and stay on top of your business technology needs.
Why Do Small Businesses Need IT Support?
Put simply, trying to manage your own small business IT systems is tiring, time-consuming and often very frustrating. We offer everything from consultancy to fixed-price packages for Perth businesses to ensure their IT networks run at peak performance. We can help with minor technical issues, as well major overhauls, upgrades and migrations.
Customer Reviews
Our Customers Love Working With Us
Excellent
Based on 6 reviews
LensNation
2023-09-12
I've known Impact ICT team for 3 years now and they are my IT warriors set as default. I like their passion, their energy and the vibe that they use to operate their company. Always number one.
david lindsay
2023-02-28
Very Professional friendly service.
Amy Howard
2022-11-04
The guys at Impact ICT are just awesome!
Expert in their field, very knowledgeable and service is outstanding! Nothing asked is too much and always quick to get back to you.
As a business owner it is imperative to have support in IT especially with what is happening in our world with cyber-attacks. They were able to provide a comprehensive review of my system to advice on what software and support I needed specific to my needs. Never a sales pitch.
I am glad I have partnered with them especially as they support other local businesses themselves! I look forward to working with them.
Thanks!!
Ray White Mandurah
2022-08-11
Impact ICT have been amazing right from Day 1. Lucas and Tom guided us through getting our brand new premises set up perfectly, giving us options and guidance every step of the way. The customer service and support from Lucas, Tom and Jarod has been second to none, their energy and enthusiasm makes them a pleasure to do business with and we look forward to continuing to lean on their support for years to come. Thanks guys!
Diana Gilbert
2022-06-21
Always Awesome, Knowledgeable & Super Efficient - Thankyou for bailing us out on a regular basis.
Ciaran Voyce
2022-03-05
I have used IMPACT ICT for many of my IT problems. They are quick to respond, and always polite and professional. They recommended a Network Attached Storage for my business which helped with my storage issues, and helped trobleshoot and fix many problems with both hardware and software.
Our Business IT Support Packages Include:
Help Desk Services
Reliable, friendly Help Desk ready to assist you with expert tech support, resolving issues swiftly, and keeping your business running smoothly.
Office 365 Support
Maximise your Office 365 experience with our proactive support, ensuring smooth integration, security, and consistent productivity for your team.
Telephony / VoIP Solutions
Embrace the future of communication with our VoIP solutions, offering cost-effective, crystal-clear calls for seamless business conversations.
Email and Communication Solutions
Stay connected and streamline communication with our tailored solutions, enabling efficient collaboration and seamless email access across devices.
Server & Desktop Patch Management
We'll take care of your patch management, keeping your systems up-to-date, safeguarding against vulnerabilities and enhancing performance.
Scalability and Growth Planning
Prepare for success with our scalable solutions, tailored to grow with your business, ensuring you're always ahead of the curve.
Remote & On-site Support
Get peace of mind with our quick and responsive remote and on-site support services, tackling tech issues so you can focus on your core business.
Software Installation and Updates
Let us handle software installations and updates, ensuring your programs run smoothly, saving you time and headaches in the process.
Data Backup and Recovery Solutions
Rest easy knowing your data is protected with our reliable backup and recovery solutions, safeguarding your critical information from any mishaps.







IT SUPPORT
How to choose a business IT support partner?
In today’s fast-paced business landscape, having reliable IT support is essential for small businesses. Choosing the right IT support services partner can significantly impact your company’s success and overall efficiency. A trustworthy IT partner can offer tailored solutions that align with your specific needs, ensuring your IT systems run smoothly and securely.


What Else Can We Assist With?
We offer the support, solutions and expertise that small business owners need most. We can assist with hardware installation, strategic consulting services or work with you long-term as a virtual IT department.
Talk to us about how we can help with the following:
- IT Infrastructure Management
- Network Setup and Configuration
- Cloud Services
- Cyber Security Solutions
- Hardware and Software Procurement
- Business IT Support Services
Don't Take Our Word For It.
Hear What our Customers Have to Say:
Ray White Mandurah
Emma Alexandrou
"Impact ICT have been amazing right from Day 1. Lucas and Tom guided us through getting our brand new premises set up perfectly, giving us options and guidance every step of the way. The customer service and support from Lucas, Tom and Jarod has been second to none, their energy and enthusiasm makes them a pleasure to do business with and we look forward to continuing to lean on their support for years to come. Thanks guys!"
Why Choose Impact ICT?
At Impact ICT, we bring a wealth of experience across the IT space, catering to a wide range of industries. Whether you’re in Real Estate, Education, Medical, Not-for-Profit/Charity or Mining, our team has the professional skills to support you through any and all IT challenges in your business. We are a down-to-earth team with strong IT specialisations, which means you get world-class IT support delivered in a friendly and practical manner.
Our team has expertise across diverse sectors, and we are well-equipped to help you navigate any obstacles. We all understand the nature of small businesses and work hard to ensure our client’s lives are made easier and more efficient with technology.
We provide support, services and solutions tailored to your industry’s unique needs. We can conduct an on-site assessment to discuss your IT systems and goals. Once we have everything up and running the way you want it, and a good IT strategy in place, we can also take care of your long-term needs as your dedicated managed service provider – or help out with network maintenance and computer support as you need it.
We work with many small to medium-sized Perth companies and organisations. You can rely on us to get the job done in a professional way that’s in line with your budget and 100% transparent at all times.
Contact Us
Get Your First 30 Days of IT Support Absolutely FREE with Impact ICT
To claim your First 30 Days of Free IT Support, simply fill in this form and one of our Managd IT experts will reach out to you within 24 hours.
They’ll ask a few questions to get a better understanding of your current IT setup, any issues you’re having, what your business goals are and how we could best support your team.
This offer is limited, so get started today!