Fixed Fee IT Services
Fixed Fee IT Services
At Impact ICT we believe in service at all costs. We strongly believe we are a customer service business within the technology industry. We use technology to provide you and your business with products and services with an emphasis on customer service to reach your productivity goals.
This approach is reflected in our Fixed Fee Package. We built the package with predictability and certainty in mind while bringing a flexibility to it that allows you to grow without complications.
FIXED FEE IS WORRY FREE IT.
What you get with our Fixed Fee IT Package:
All the services we offer inside of our Fixed Fee Package, we use ourselves, we test and put all our products through their paces, before delivering them to our customers. If we sell or provide a product it’s because we use it ourselves, and believe in it.
Need help with making the correct decision relating to your IT now or for the future? We include road map meetings and consulting services to take you in the right direction.
We provide a layered cybersecurity approach, using industry leading vendors across multiple sectors with Anti-Virus, Anti-Spam, 24/7 Threat Hunting, Access Management and the list goes on.
Service Level Agreement (SLA)
You know exactly what you get when and how long it takes to get it. Guaranteed!
Self Service Portal
Access everything related to your IT service in one single easy to use portal. Lodge tickets, order services and hardware!
Office 365 Licensing
All Office 365 Business licensing is included with our package. Email, Apps, SharePoint and OneDrive all included.
We will bridge the gap between your vendors, the services they provide and your business. It's a just another part of our exceptional customer service.
Procurement & Lifecycle Managment
We have access to leading hardware vendors in Australia. We provide rolling procurement services for hardware and software, in line with lifecycles and security practices.
ADDITIONAL SERVICES AVAILABLE FOR BUNDLING
Training & Awareness
Training can make the different in your business, whether security awareness, line of business training or just general knowledge brush-up's. We have solutions available.
Identify Your 9 Most Vulnerable Cyber Security Entry Points
Don’t leave your system open to attack. Use our checklist and save yourself from an opportunistic attack that could cost you your company data or the ability to run your business.