Fixed Fee IT Services

At Impact ICT we believe in service at all costs. We strongly believe we are a customer service business within the technology industry. We use technology to provide you and your business with products and services with an emphasis on customer service to reach your productivity goals.

This approach is reflected in our Fixed Fee Package. We built the package with predictability and certainty in mind while bringing a flexibility to it that allows you to grow without complications.


Cyber Security Perth team

What you get with our Fixed Fee IT Package:

All the services we offer inside of our Fixed Fee Package, we use ourselves, we test and put all our products through their paces, before delivering them to our customers. If we sell or provide a product it’s because we use it ourselves, and believe in it.

Managed IT Services Perth

All support labour is included with our packages. Onsite, remote, site infrastructure, we include it all to give you peace of mind.

Backup & Recovery

Backup & Recovery systems are included as standard. We don't believe risks should be taken with your data...ever!

IT Strategies

Need help with making the correct decision relating to your IT now or for the future? We include road map meetings and consulting services to take you in the right direction.


We provide a layered cybersecurity approach, using industry leading vendors across multiple sectors with Anti-Virus, Anti-Spam, 24/7 Threat Hunting, Access Management and the list goes on.

Service Level Agreement (SLA)

You know exactly what you get when and how long it takes to get it. Guaranteed!

Self Service Portal

Access everything related to your IT service in one single easy to use portal. Lodge tickets, order services and hardware!

Office 365 Licensing

All Office 365 Business licensing is included with our package. Email, Apps, SharePoint and OneDrive all included.

Vendor Liaison

We will bridge the gap between your vendors, the services they provide and your business. It's a just another part of our exceptional customer service.

Procurement & Lifecycle Managment

We have access to leading hardware vendors in Australia. We provide rolling procurement services for hardware and software, in line with lifecycles and security practices.


Internet & Voice

With years of experience with telecommunications we have seen it all. We can provide NBN and VOIP services to your business and roll it into our fixed fee package

Cloud Solutions

Do you need an application hosted in the cloud? Need a remote access server? We can do this and more and bundle it into our agreements.

Training & Awareness

Training can make the different in your business, whether security awareness, line of business training or just general knowledge brush-up's. We have solutions available.

Free Checklist

Identify Your 9 Most Vulnerable Cyber Security Entry Points

Don’t leave your system open to attack. Use our checklist and save yourself from an opportunistic attack that could cost you your company data or the ability to run your business.

Don't take our word for it.
Hear what our customers have to say

Ray White Mandurah
Ray White Mandurah
Emma Alexandrou
"Impact ICT have been amazing right from Day 1. Lucas and Tom guided us through getting our brand new premises set up perfectly, giving us options and guidance every step of the way. The customer service and support from Lucas, Tom and Jarod has been second to none, their energy and enthusiasm makes them a pleasure to do business with and we look forward to continuing to lean on their support for years to come. Thanks guys!"
Southstead Finance
Southstead Finance
Amy Howard
Highly recommend Tom, Lucas and the team at Impact ICT. Simply awesome! Experts in their field, trustworthy, very knowledgeable and service is outstanding! Nothing asked is too much and always quick to get back to you with any questions. As a finance broker and business owner, it is imperative to have support in IT. Having partnered with these guys allows me to focus on other areas of my business. They were able to provide a comprehensive review of my system to advice on what software and support I needed specific to my needs. I am glad I have partnered with them.
West Coast Automotive Group
West Coast Automotive Group
Shane Van Daele
"It is great having experience with an IT company that exceeds your expectation, I appreciate the service from Tom and Lucas as it always feels like we are their only customer."
Raine & Horne Mandurah
Raine & Horne Mandurah
Diana Gilbert
Always professional and never a problem you wonderful people can't solve. You keep our business IT on track & up to date. Love your work ethic.
Mandurah Legal
Mandurah Legal
Kerstin Stringer
"The team at Impact ICT are always looking after me. They are patient with my requests and sort any IT issues quickly and efficiently"
Bodiam Pty Ltd
Bodiam Pty Ltd
Lorelle King
"A professional and efficient company, it's a pleasure to do business with Impact ICT"
Save Rhythm Medical Pty Ltd
Save Rhythm Medical Pty Ltd
"Quick and Impactful Response - Electrified."

Get Started With Fixed Fee IT Support