IT Support for Aged Care Providers

Reliable, responsive IT and Cyber Security services for Aged Care providers in Mandurah and the Peel Region

Stress-Free IT for the Aged Care Industry

At Impact we’re the trusted Managed Service Provider of many local Aged Care organisations, ensuring we’ve got a sound understanding of common challenges the industry faces. This includes:

The ongoing need to meet compliance and industry standards
Handling your residents’ data and keeping it secure
Working with outdated technology and inefficient systems
Varying levels of tech-savviness and cyber security awareness within your team
The threat of rising and increasingly sophisticated cyber attacks

If any of those ring a bell, our friendly team of experts can help. We provide managed IT and cyber security services that take care of your tech problems, so your team’s attention remains on providing exceptional care for residents. Even better, we deliver IT with a customer service focus, so you can always expect a smile whether we’re helping you swiftly resolve roadblocks in person or over the phone.

IT Services for Aged Care Providers

in Mandurah and the Peel Region

We offer a complete range of managed services, ensuring we can support your technology needs.

Managed IT Services and Support – we become your IT department, so you can focus on your core operations.
Cyber Security – we implement robust tools to build your defences, so you’re protected against cyber attacks, data is secure, and you can support compliance.
Cloud Solutions – we empower you with Microsoft 365 suite products, and can move on-premises solutions into the cloud.
Technology Optimisation – we drive digital transformation, optimising hardware, software, and workflows.
IT Automation – we use business automation tools to streamline your processes and increase efficiency.

In addition, we look after your people – making sure your team can get the most out of new tools and educating them around current cyber security threats (including phishing email scams) and best practices.

How Can

We Help?

Ready to learn how we can support your Aged Care facility with all things IT and cyber security? Let’s have a chat. Fill out the form below, and we’ll be in touch.

Why Choose Impact as Your Managed Service Provider?

Why work with us? Alongside keeping your organisation efficient, secure, and meeting compliance requirements, our team:

Puts you first with a focus on top-tier customer service.
Combines leading technology and innovative solutions.
Guides you with technology leadership and tailors solutions to your needs.
Builds trusting relationships and becomes part of your team.

Stays away from confusing tech jargon, so you can be confident in our services.

Success

Stories

We’re proud to be doing IT for good, empowering local NDIS providers with IT and cyber security solutions. You can check out one of our success stories below.

Diversity South

Challenges:

· Lacking a cyber security framework
· No multi-factor authentication (MFA)
· Poor antivirus protection
· Poor SharePoint implementation

Our Solutions:

· Guiding and implementing an IT upgrade, including new hardware.
· Improving the organisation’s cyber security posture and aligning them with the Essential Eight Framework (this included implementing measures like firewalls, application controls, multi-factor authentication, and User Awareness Training).
· Delivering company-wide SharePoint training.
· Providing ongoing improvements for technical security controls and the automation of auditing tasks.

“Impact ICT have been wonderful to work with. The team are very solutions-focused and proactive in supporting our preparations for cyber security challenges and implementing best practices for information management security systems. Despite our team’s lack of technical literacy and proficiency, Impact has demonstrated a high degree of patience and willingness to support our workforce. They have gone above and beyond, and have always demonstrated a strong commitment to customer service in a timely and efficient way.”

Julie
Diversity South CEO

Identify Risks with Our

FREE Cyber Security Audit

Interested in building your cyber security defences? We offer a free audit to identify current risks, so you can enhance cyber resilience and safeguard your operations, data, and reputation.

Aged Care Providers

IT SUPPORT

Want to learn more about how we can support your organisation with all things IT? Get in touch with our friendly team today for a chat.